Help Center

Answers before a ticket.

I did not receive a deposit

Fiat: T+0 to T+1 depending on rail. Crypto: wait for the published confirmation count, then contact support with the tx hash.

Official mail always shows your anti-phishing code in the header. If it is missing, it is not us. See Anti-phishing.

Starter starts at $50k rolling 30-day. Scale is underwritten. Raise a ticket from the console.

Withdraw remaining balances, then request closure in Settings. We retain records as required by law.

Still stuck? Contact us or open the console after signing in.